A: Established in 1984, Wenzhou Kingsdom Sanitary Ware Co.,Ltd. is a professional manufacturer of faucet.
A: We are willing to help our customers to design their package box with their own logo.
A: We provide a 5-year quality guarantee. During the warranty period, if you receive the goods and find any quality issues, please provide us with as many pictures or videos as possible to illustrate the problem. If the issue is caused by a production defect, we will supply free spare parts for replacement. If the product cannot be repaired, we will provide a new one as compensation. We always take our responsibility seriously.
A: Of course, we can provide samples of all products. However, the sample fee and shipping cost will be charged. The sample fee can be refunded when you place a formal bulk order with a minimum order amount of $5,000.
A: Brass faucets are 50PCS for each model and trial order is available,mixed products are also welcome to order.
A: Our factory can laser print the customer's logo on products with their permission. The customer needs to provide us with a logo authorization letter in order for us to print the logo on the product.
A: We have a complete production line that includes a casting line, machining line, polishing line, and assembly line. We can produce up to 60,000 products per month.
A: We have our own design team and R&D department. We provide professional OEM and ODM services for thousands of cooperative partners.Every year, we will launch 3 to 6 new series to keep out customers in a competitive stage. We can sign a confidentiality agreement, referred to as a "business secret contract," to protect your designs.
A：Small trial order is also welcomed and we offer new customers certain discount for the first order.
A: T/T 30% deposit down payment, 70% before the shipping, L/C, D/P, Western Union, PayPal according to different condition.
A: After receive the payment:
- Sample order:within 7-15 days;
- 20FT container: 30-45 days;
- 40HQ container: about 45-55 days.
(For customized design， please confirm with us)
A: We warmly welcome you to visit our sales office, showroom, and factory, which is located in Wenzhou, Zhejiang Province. We are 45 minutes from Wenzhou Airport. Please inform us in advance if you need picking up or dropping off.
A: Generally, we use white or Kraft inner boxes and pack 10 pieces per carton according to the product model. If you need to print a logo or have other requirements, please let us know in advance.
A: Our product process adheres to ISO 9001 standards, which include incoming quality inspections, in-process quality checks, and final product quality assessments. The strict implementation of ISO 9001 ensures that we deliver error-free products to our customers. We would be happy to demonstrate these processes to you in our workshop during your visit.
